Platform Features
From first call to final invoice — RevoField covers every step of the job lifecycle in one unified platform built for trade professionals.
Explore all featuresStop sending techs to brands they're not certified for and losing track of which parts were used on which job. RevoField makes it easy to dispatch the right certified tech, quote accurately on-site, and collect payment the moment the repair is done.
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These aren't one-off bad days. They're the recurring problems that eat into every appliance repair company's margins and reputation.
You have one Samsung-certified tech and two general techs. A Samsung job comes in and gets assigned to whoever's closest. The tech arrives, can't complete the repair, and you've wasted a time slot, burned a customer's half-day off, and now have to reschedule.
The customer described the problem over the phone but you didn't know which part was needed until the tech opened the machine. Now you're booking a second visit, the customer is furious, and the job that should have taken two hours took two days.
You handle manufacturer warranty claims alongside regular paid repairs. They're scattered through the same schedule with no separation, no claim numbers logged, and no way to quickly pull a report for what you're owed from each manufacturer at the end of the month.
The tech diagnoses the problem and gives a verbal quote. The customer says "that sounds high" or "I thought it would be less." No written estimate was agreed to upfront, so the tech is negotiating from memory in someone's kitchen with no backup.
A customer calls in about their refrigerator. You repaired it eight months ago but you can't find the job record quickly. What was the problem? Which part did you use? Was it still under your labor warranty? The customer is waiting while you dig through emails and spreadsheets.
Samsung jobs might take twice as long as Whirlpool jobs but you're charging the same flat labor rate. You're doing refrigerator calls that cost more in parts than you're making on labor. You won't know until the end of the year — when it's too late to fix your pricing.
Every feature here was shaped around how multi-brand, multi-tech appliance repair businesses actually operate — from brand certification matching to warranty claim tracking.
Set each technician's brand and appliance certifications in RevoField once. When a job comes in, you can see which techs are qualified right on the dispatch board — making it easy to assign the right person every time. No more accidental dispatches, no more techs arriving at jobs they can't legally or competently complete.
Track which parts are used on every job — part number, description, cost, and price charged. When a customer calls back about a previous repair, you pull up the job and see exactly which part was installed and when. Your parts history per appliance and per customer is always complete and accessible from the mobile app.
The tech diagnoses the problem, selects the part from the price list, adds the labor rate, and sends a written quote to the customer by SMS — right there at the appliance. The customer approves with one tap. No verbal negotiation, no surprises on the invoice, no "I didn't agree to that" conversations. Just a clean, signed-off repair.
Flag any job as a manufacturer warranty claim, log the claim number, and track it separately from paid work. Warranty jobs are clearly tagged in your schedule and job list so you always know which jobs are warranty and which are customer-paid — and nothing slips through the cracks.
Every job — paid, warranty, return visit — is stored permanently against the customer and appliance. When a customer calls back, the tech or dispatcher pulls up the full history in seconds: what was repaired, which parts were used, who did the work, and when. If it's still under your labor warranty, you know instantly — before you send anyone out.
Total revenue, job count, average job value, and warranty vs paid revenue — all on one live dashboard. Know how your business is performing month over month and make informed pricing decisions based on real numbers.