Platform Features
From first call to final invoice — RevoField covers every step of the job lifecycle in one unified platform built for trade professionals.
Explore all featuresStop sending techs to brands they're not certified for and losing track of which parts were used on which job. RevoField makes it easy to dispatch the right certified tech, quote accurately on-site, and collect payment the moment the repair is done.
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These aren't one-off bad days. They're the recurring problems that eat into every appliance repair company's margins and reputation.
You have one Samsung-certified tech and two general techs. A Samsung job comes in and gets assigned to whoever's closest. The tech arrives, can't complete the repair, and you've wasted a time slot, burned a customer's half-day off, and now have to reschedule.
The customer described the problem over the phone but you didn't know which part was needed until the tech opened the machine. Now you're booking a second visit, the customer is furious, and the job that should have taken two hours took two days.
You handle manufacturer warranty claims alongside regular paid repairs. They're scattered through the same schedule with no separation, no claim numbers logged, and no way to quickly pull a report for what you're owed from each manufacturer at the end of the month.
The tech diagnoses the problem and gives a verbal quote. The customer says "that sounds high" or "I thought it would be less." No written estimate was agreed to upfront, so the tech is negotiating from memory in someone's kitchen with no backup.
A customer calls in about their refrigerator. You repaired it eight months ago but you can't find the job record quickly. What was the problem? Which part did you use? Was it still under your labor warranty? The customer is waiting while you dig through emails and spreadsheets.
Samsung jobs might take twice as long as Whirlpool jobs but you're charging the same flat labor rate. You're doing refrigerator calls that cost more in parts than you're making on labor. You won't know until the end of the year — when it's too late to fix your pricing.
Appliance repair software is a digital platform that replaces the spreadsheets, whiteboards, and phone-tag dispatching that most small appliance repair companies still rely on. It puts scheduling, dispatching, quoting, invoicing, parts tracking, and customer history into a single system that your office and field techs both use throughout the day.
Instead of calling around to find a certified tech, you see each tech's certifications on the dispatch board and assign the right person in seconds. Instead of handwriting quotes at the appliance and hoping the customer agrees, your tech builds a professional estimate on their phone and sends it to the customer for approval before picking up a tool. Instead of mailing invoices and waiting weeks, you invoice on-site and collect payment the moment the repair is done.
RevoField is built for appliance repair companies with 1 to 50 technicians. It runs on any phone, works fully offline in utility closets and basements where signal drops, and costs a flat $49/month with no per-user fees. If your current system involves a whiteboard and a shared Google Calendar, appliance repair software is the upgrade that pays for itself in the first week.
Every feature here was shaped around how multi-brand, multi-tech appliance repair businesses actually operate — from brand certification matching to job tracking and invoicing.
Set each technician's brand and appliance certifications in RevoField once. When a job comes in, you can see which techs are qualified right on the dispatch board — making it easy to assign the right person every time. No more accidental dispatches, no more techs arriving at jobs they can't legally or competently complete.
Track which parts are used on every job — part number, description, cost, and price charged. When a customer calls back about a previous repair, you pull up the job and see exactly which part was installed and when. Your parts history per appliance and per customer is always complete and accessible from the mobile app.
The tech diagnoses the problem, adds parts and labor as line items on the estimate, and sends it to the customer through the portal — right there at the appliance. The customer reviews and approves through the portal. No verbal negotiation, no surprises on the invoice, no "I didn't agree to that" conversations. Just a clean, signed-off repair.
Flag any job as a manufacturer warranty claim, log the claim number, and track it separately from paid work. Warranty jobs are clearly tagged in your schedule and job list so you always know which jobs are warranty and which are customer-paid — and nothing slips through the cracks.
Every job — paid, warranty, return visit — is stored permanently against the customer and appliance. When a customer calls back, the tech or dispatcher pulls up the full history in seconds: what was repaired, which parts were used, who did the work, and when. If it's still under your labor warranty, you know instantly — before you send anyone out.
Total revenue, job count, average job value, and warranty vs paid revenue — all on one live dashboard. Know how your business is performing month over month and make informed pricing decisions based on real numbers.
From residential washer repairs to commercial kitchen equipment, RevoField handles every type of appliance service call.
Won't spin, won't drain, won't heat. Dispatch a certified tech, log the part number and model, quote the repair on-site, and collect payment the moment the machine is running again. Parts history stored per customer for warranty lookups.
Not cooling, ice maker broken, compressor noise. Your tech diagnoses the issue, adds parts and labor to the quote, and sends a professional estimate to the customer for approval before any work begins. Full repair history stored per appliance.
New installs, replacements, and hookups. Quote the job on-site with parts and labor as separate line items, get customer approval through the portal, complete the install, and invoice before leaving the kitchen.
Igniter replacement, thermostat calibration, element swaps. Log the make, model, and serial number on the job record. Track the part used and warranty period so the next tech who visits knows exactly what was done.
Restaurant equipment, laundromat machines, hotel laundry. Manage commercial and residential accounts side by side. Invoice the business directly on job completion with full documentation and parts records attached.
Flag jobs as warranty claims, log manufacturer claim numbers and authorization codes, and track warranty work separately from paid repairs. Pull reports at month-end to follow up on reimbursements without digging through spreadsheets.
Enterprise platforms like ServiceTitan are built for 50+ truck operations and priced accordingly. RevoField is built for small appliance repair companies that need professional tools without the enterprise price tag.
| Feature | RevoField | ServiceTitan | Housecall Pro | FieldPulse |
|---|---|---|---|---|
| Monthly Price | $49/mo flat | $300+/mo | $49+/mo per user | $99+/mo |
| Per-User Fees | None | Yes | Yes | Yes |
| Offline Mode | Full offline | No | Limited | Limited |
| On-Site Quoting | Yes | Yes | Yes | Yes |
| Parts Tracking per Job | Yes | Yes | Limited | Yes |
| Built for Small Teams | Yes | Enterprise focus | Mid-market focus | Mid-market focus |
ServiceTitan is designed for large operations with 50+ trucks and is priced well above what most small appliance repair companies can justify. Housecall Pro and FieldPulse charge per user, which adds up with every tech you add. RevoField costs $49/month flat regardless of team size, works fully offline for utility closets and basements with no signal, and gives you the dispatch, quoting, and invoicing tools you need without the enterprise complexity or cost.
Download and use these templates today. No account required.
Professional invoice template for appliance repair businesses. Itemize parts, labor, and diagnostics with your company branding.
Build professional estimates for diagnostics, repairs, and part replacements. Customizable for any appliance type or brand.
Structured work order template with fields for appliance brand, model, serial number, diagnosis, parts used, and warranty status.
Shopping for appliance repair software? See how RevoField compares to Jobber, Housecall Pro, ServiceTitan and more, or read our guide to the best field service software.