Platform Features
From first call to final invoice — RevoField covers every step of the job lifecycle in one unified platform built for trade professionals.
Explore all featuresIt's 4:45 PM and Mrs. Thompson calls in a panic — half her house just went dark, the main panel is dead, and there's a faint burning smell coming from an outlet. You open the dispatch map. Carlos is 1.2 miles away, a licensed electrician rated for panel work, finishing a fixture swap. You drag the emergency onto his next slot. Carlos gets the notification. Mrs. Thompson gets an ETA text. Total time from call to dispatch: 20 seconds. That's what electrician dispatch software is supposed to feel like — the closest qualified electrician on the way before the customer has time to call a competitor.
Every one of these problems costs you time, money, and customer trust. They're fixable.
You call Mike — no answer. You call Sarah — she's 45 minutes away. You try Carlos — he just finished a job three blocks from the customer. But by the time you figure that out, 20 minutes have passed. Without a GPS map, every dispatch decision is a guessing game.
The call says "half the house has no power" and you send the closest available hand. He arrives, traces it to a failing main panel, and can't legally do the work because he isn't a licensed electrician rated for panels. Now you're sending a second electrician to finish the job. The customer waited twice as long and you burned two truck rolls.
You told the customer "someone will be there between 10 and 2." It's 1:45 and they've called your office three times asking where the electrician is. Your dispatcher doesn't know either because the electrician hasn't checked in. The customer is frustrated before the electrician even arrives.
A power-outage call from an elderly customer comes in at 1 PM. It gets written on the same list as outlet swaps and fixture installs. By 4 PM nobody's looked at it because every other call looked the same. Without a priority system, every emergency is just another line on the whiteboard.
You can't dispatch electricians the way you dispatch lawn crews or cleaners. Get it wrong and you're not just losing time — you're taking on legal and safety liability.
Most dispatch software treats every technician as interchangeable — whoever's closest and free gets the job. That logic falls apart the moment the work touches a service panel, a meter base, or anything upstream of the main breaker. Electrical work is licensed work. The person who pulls the permit, ties in a new feeder, or signs off on a service change has to be a qualified journeyman or master electrician, and the authority having jurisdiction (AHJ) will hold your license — not your dispatcher — accountable when the inspector shows up. Electrician dispatch software has to understand that difference, because sending the wrong person is not merely inefficient. It's a code violation waiting to happen.
Consider permit and inspection coordination. A panel upgrade or service change almost always requires a permit pulled under a licensed electrician's number, a load calc to justify the new service size, and an AHJ inspection before the meter goes back on. If your dispatch system routes that job to an apprentice or an unlicensed helper, the work can't legally proceed, the permit can't close, and the customer sits without power while you scramble to send a second truck. Good electrical dispatch software surfaces the credential requirement before you assign anyone, so the licensed electrician who can actually pull the permit is the one who shows up.
Then there's high-voltage safety and liability. Working live inside a panel, at the service entrance, or on three-phase gear is dangerous work that demands the right rating, the right PPE, and, in most cases, a qualified lead on site. An arc-flash incident or a miswired neutral isn't a callback — it's an injury, a fire, or a lawsuit. When you dispatch electricians, the question isn't just "who's available?" It's "who is trained, rated, and licensed to touch this specific type of work safely?" RevoField builds that question into every assignment.
Finally, electrical crews run on supervision ratios. In most jurisdictions an apprentice must work under the direct supervision of a journeyman or master, and there are limits on how many apprentices one licensed electrician can oversee. You can't just scatter your apprentices across town on solo service calls to cover more ground. Your dispatch board has to keep each apprentice paired with a qualified lead — something a generic scheduling tool has no concept of, and something electrician dispatch software has to handle by design.
No complicated setup. No dispatcher training courses. Here's how dispatch works every single day.
Your CSR creates the job and marks it as an emergency. It jumps to the top of the unscheduled queue with a red flag so your dispatcher can't miss it, even during a 40-call morning.
Every electrician shows up on the live map with color-coded pins — green for available, blue for on-job, orange for en route. Click any pin to see their current job, estimated completion time, and distance from the new call.
If the job requires specific credentials, the dispatch board highlights electricians who qualify and grays out those who don't. No more sending someone to a panel job only to find out he isn't licensed to pull the permit or do the work.
Pick the best match from the sidebar and hit dispatch. No phone calls to the electrician, no texting back and forth, no waiting for someone to pick up. The job is assigned and the electrician's schedule updates instantly.
The electrician's phone buzzes with the full job — address, customer name, panel and circuit info, notes. The customer gets a text or email with the electrician's name and estimated arrival time. No "where's my electrician?" callbacks.
GPS map with live electrician locations, license-based matching, and one-click dispatch with automatic customer notifications.
From same-day emergencies to coordinating multiple crews after a storm knocks out power across town.
Dead main panel at 2 PM. Sparking outlet at 6 AM. Open the GPS map, find the closest available electrician with the right license, and dispatch with one click. The customer gets an automatic notification with the electrician's name and ETA. Total time from call to dispatch: under 60 seconds.
The job requires a licensed electrician to pull a permit for a panel upgrade, or it's high-voltage work that needs a master electrician, or it's a commercial building that needs someone commercial-rated. The dispatch board shows each electrician's license level and grays out anyone who doesn't qualify. No more sending the wrong person.
You have 8 electricians out in the field after a storm surge takes out power across the neighborhood. The GPS map shows all of them — who's available, who's finishing up, and who's en route to the next job. Route new calls to the nearest available electrician instead of whoever happens to answer their phone first.
Emergency calls don't stop at 5 PM. On-call electricians see incoming emergencies on their phone with full job details and customer information. They accept the dispatch, the customer gets a notification, and the office sees the job status update the next morning. No missed calls, no voicemail tag.
Every job type has different credential, urgency, and time requirements. Here's how license and skill matching handles each one.
Total loss of power or a dead main breaker jumps to the top of the queue and gets flagged as requiring a licensed electrician. The board filters straight to your panel-rated electricians and shows the closest one by GPS distance and ETA — so an apprentice or a lighting specialist never gets sent to diagnose a failing service.
A breaker that won't reset, a warm panel, or a nuisance-tripping AFCI/GFCI circuit. These are diagnostic service calls — you want a journeyman who can read a panel schedule, isolate the fault, and decide on the spot whether it's a bad breaker, an overloaded circuit, or something that needs a full service change quote.
A 100A-to-200A service change means a permit, a load calc, coordination with the utility to drop the meter, and an AHJ inspection. RevoField routes it only to electricians licensed to pull the permit, and you can block out the full-day time window instead of squeezing it between service calls.
A Level 2 charger often needs a dedicated 240V circuit, a load calc to confirm the panel can carry it, and sometimes a subpanel or service upgrade. Skill matching flags electricians experienced with EVSE installs and conduit runs so the estimate and the install actually line up.
Standby generators and manual or automatic transfer switches tie directly into the service and require a permit and inspection. Dispatch these to a licensed electrician with generator experience, and keep the multi-visit job (rough-in, gas coordination, final tie-in) organized on one job record.
Dead outlets, flickering lights, a half-hot receptacle, a mystery open neutral. These bread-and-butter calls go to whichever qualified electrician is closest and free — RevoField shows you distance, ETA, and current status so you fill the day efficiently without back-to-back cross-town drives.
Build-outs, added circuits, EMT and conduit runs, three-phase equipment hookups, and lighting for a new tenant space. These need a commercial-rated electrician who's comfortable on ladders and lifts and reads a set of prints — the board filters to that credential automatically.
Failed-inspection punch lists, insurance-required corrections, and any job that needs a permit pulled and closed. These are assigned to the licensed electrician who can carry the permit and stand in front of the inspector — with the correction notes attached to the job so nothing gets missed on the re-inspection.
Most electrical shops run both. The dispatch board has to handle a residential service call and a commercial tie-in in the same afternoon without dropping either one.
Residential and commercial electrical work pull on different skills, different credentials, and different rhythms — and dispatching them the same way is how jobs go sideways. Residential service is high-volume and short: a few outlets, a ceiling fan, a panel that needs a couple of new breakers, mostly single-phase 120/240V, mostly romex behind the drywall. You're routing a lot of small stops and the win is packing the day tightly so nobody's driving forty minutes between fifteen-minute jobs. RevoField's GPS map and ETA data make that routing obvious at a glance.
Commercial and industrial work is a different animal. You're often on three-phase power, running EMT or rigid conduit instead of romex, reading prints, coordinating with a GC, and working around a business's operating hours. Jobs run longer, sometimes span multiple days, and demand an electrician who is commercial-rated and comfortable with the gear. Sending a residential-focused electrician to a three-phase panel or a rooftop unit disconnect isn't just slow — it's the wrong person for the credential and the safety profile of the work.
That's why the dispatch board treats credentials as a first-class filter, not an afterthought. Tag each electrician as residential, commercial, or both, and tag each job the same way. When a commercial tenant-improvement call comes in, the board surfaces only your commercial-rated electricians; when it's a residential troubleshooting call, it opens up to everyone qualified. You can run a mixed book of business off one board — long commercial blocks anchoring the schedule while short residential calls fill the gaps around them — without ever sending the wrong electrician to the wrong kind of job.
License level isn't a detail — it decides who can legally do the work, who can supervise, and who pulls the permit. Your dispatch board should route by it automatically.
Every electrician carries their license level on their profile — apprentice, journeyman, or master — plus specialty ratings like panel, commercial, or generator. When a job requires a specific credential, the board grays out everyone who doesn't hold it, so an apprentice never lands on a panel job and a residential hand never lands on a three-phase tie-in.
Supervision ratios aren't optional. Instead of sending apprentices out solo, dispatch them alongside a journeyman or master on the same job so the apprentice is always working under proper supervision — satisfying licensing rules and giving them real training instead of unsupervised risk.
When a job needs a permit, the licensed electrician assigned to it is the one whose credentials the AHJ sees. Make that explicit on the job record so there's never confusion about who's carrying the permit, who signs off, and who stands in front of the inspector at final. The paperwork follows the license, not the truck.
ServiceTitan dispatch is powerful — real-time GPS, call booking integration, automated job assignment, capacity planning. It's built for enterprise electrical operations with dedicated dispatch teams and multiple branch offices. But that power comes at $300+/month minimum with mandatory onboarding that can cost thousands. If you're running a 4-12 electrician crew without a full-time dispatch coordinator, you're paying for a system designed for companies five times your size.
Housecall Pro dispatch charges per user and adds up fast once you have 5+ electricians in the field. It shows electrician availability and lets you assign jobs, but it lacks real-time GPS mapping — you can't see where your electricians physically are on a live map. Jobber shows electrician locations on a map, but it doesn't filter by license. When a panel job comes in, Jobber can't tell you which electricians are licensed and panel-rated and which aren't. You're back to checking a spreadsheet or calling around.
RevoField shows every electrician on a live GPS map with color-coded status pins, filters by license level and other electrical credentials so you only see qualified electricians for each job, and lets you dispatch with drag-and-drop. The customer gets an automatic ETA notification the moment you assign the electrician. All of that at $49/month flat for your whole team — no per-user fees, no per-electrician surcharges, no onboarding costs.
Scheduling, dispatch, invoicing, permit tracking, panel and circuit records, and more — everything RevoField offers for electrical companies.
The full breakdown of RevoField's scheduling and dispatch features — drag-and-drop board, GPS tracking, customer notifications, and more.
Download a free dispatch schedule template to organize your daily dispatch workflow. Works in spreadsheet or print format — no account required.
Common questions from electrical companies looking for better dispatch.
Looking for the full electrical platform? See all electrical software features, or compare RevoField to Jobber, Housecall Pro, ServiceTitan and more.