Platform Features
From first call to final invoice — RevoField covers every step of the job lifecycle in one unified platform built for trade professionals.
Explore all featuresRevoField's customer portal is expanding. Today, customers get a real-time tracking link to follow their technician's arrival. Coming soon: a full self-service portal with online booking, invoice payment, estimate approval, and messaging.
Every job status check, invoice question, and booking request ties up your office staff for minutes that add up to hours.
40% of inbound calls are job status checks. That's time your CSR could spend booking new jobs instead of answering the same question over and over.
Mailed or PDF invoices get lost, deleted, or ignored. 30 days later, someone's calling asking for the invoice to be resent — and now it's your problem.
Most customers research and decide to book at 9 PM on a Sunday. If they can't book online, they'll find a competitor who lets them — and you'll never know you lost them.
When a tech is dispatched, customers receive a tracking link showing a live map with their tech's location and estimated arrival time. No app download needed — it works in any browser.
Customers receive a secure, token-based tracking link by SMS or email. One click and they can see their technician's status. No registration, no username, no password to forget.
We're building custom branding so the portal will live at your domain (portal.yourcompany.com) — customers will see your brand, not ours.
Soon, every invoice and estimate will be accessible in the portal. Customers will pay by card or ACH with two taps. Estimates will be approvable with an e-signature.
We're building online booking so customers will be able to see your real availability and book directly into your schedule — nights, weekends, whenever.
Real-time technician tracking is live now. We're building a complete self-service portal with these additional capabilities.
Live GPS tracking with name, photo, and ETA eliminates the "when will you be here?" call entirely. Customers plan their day around a real window, not a 4-hour guessing game.
We're building online booking so customers will be able to see your real availability and book directly — no back-and-forth, no call required. Pick a window, confirm the address, and get instant confirmation.
We're building portal-based invoice payment so customers can pay with one tap — card or ACH, with an instant receipt. No phone call, no check, no waiting by the mailbox.
We're building in-portal messaging so customers will be able to message your team directly through the portal. Techs and office staff will reply from the RevoField app, and all messages will be logged in the job record.
We're building portal-based estimate approval so busy homeowners will be able to review, choose their pricing tier, and e-sign your estimate from their phone — no printer, no PDF, no phone call needed.
We're planning to add review requests to the portal experience. After a completed job, the portal will prompt customers to rate their experience. Happy customers will be directed to Google; unhappy ones will go to your inbox privately.
Today, RevoField provides customer tracking links. When a technician is dispatched, customers receive a link to track their technician's location and estimated arrival in real time. Additional portal features including online booking, two-way messaging, estimate approval, and invoice payment are planned and coming soon.
When you dispatch a tech from RevoField, customers receive a tracking link via SMS or email. They can see the tech's current location and estimated arrival time on a live map. The tech doesn't need to do anything extra — tracking activates automatically when they are dispatched.
Custom branding and subdomain support (e.g., portal.yourbusiness.com) are planned features coming soon. We will share more details as they become available.
Online booking, self-service rescheduling, and cancellation are all planned features coming soon. When available, you will be able to control what customers can self-manage with configurable rules.
Customer tracking links are included in all RevoField plans at no additional cost. As we expand portal features, they will also be included — no add-on fees.
Tracking links use token-based authentication and are served over HTTPS with TLS encryption. Customers can only see information related to their own jobs. We never sell customer data.