Platform Features
From first call to final invoice — RevoField covers every step of the job lifecycle in one unified platform built for trade professionals.
Explore all featuresIt's 2 PM on a Tuesday. A burst pipe call comes in. You open the dispatch board, see Marcus is 3 miles away finishing a faucet install, and drag the emergency onto his 3 PM slot. Marcus gets a push notification. The customer gets an ETA text. Total time: 15 seconds. No phone calls, no guessing, no chaos.
If any of these describe your week, your dispatch process is costing you money.
You get an emergency call and start calling techs one by one to figure out who is free and where they are. By the time you find someone, 20 minutes have passed and the customer is frustrated. GPS tracking on the dispatch map shows you every tech's location in real time.
Your gas line specialist gets sent to a simple drain call. Your drain tech gets sent to a backflow test they are not certified for. When the schedule is a whiteboard or a spreadsheet, these mismatches happen constantly. A dispatch board with tech skills and job types prevents it.
Every call your office takes to answer "where's my plumber?" is time your staff is not spending on revenue-generating work. Automatic dispatch notifications with tech name and ETA stop these calls before they start. Customers track their plumber in the portal.
A job finishes early and your tech sits idle for an hour because no one noticed the gap. Or a cancellation leaves a hole in the afternoon. The dispatch board shows schedule gaps in real time so you can fill them with queued jobs or nearby emergency calls.
Five steps. No phone tag. No whiteboard scribbling. No guessing who is available.
Whether it comes in by phone, customer portal, or web form, the new job appears in one central queue with address, job type, and urgency level attached.
Every tech's live location, current job status, and time remaining are visible on one screen. You know exactly who is on a job, who is driving, and who just finished.
Need a gas-certified tech within 5 miles? Filter the map. The board highlights who qualifies and who has open time slots. No calling around to check.
Drag the job from the queue to the tech's schedule row. The system checks for time conflicts and travel distance. If there is a problem, you see it before you assign.
The tech's phone buzzes with full job details, address, and customer history. The customer gets a text or email with the tech's name and estimated arrival time. No manual calls from your office.
The dispatch board gives you full visibility into your crew's day so you can make fast, smart decisions about who goes where.
Every tech's schedule is visible on one screen. Drag a job from the unassigned queue to a tech's timeline. See gaps, conflicts, and overloaded days at a glance. Rearranging the afternoon takes seconds instead of a round of phone calls.
When a call comes in, you need to know who is close and who is free. The live map shows every tech's real-time location and current status. Pick the closest available plumber and dispatch them with one click. No phone tag. No guessing.
The moment you dispatch a tech, the customer gets a notification with the plumber's name and estimated arrival time. When the tech marks "en route," the customer gets an update. No manual calls. No text messages your office has to type out. It just happens.
From emergency calls to multi-crew coordination, these are the situations where smart dispatch makes the biggest difference.
A homeowner calls with a burst pipe flooding their basement. You open the dispatch map, see James R. just finished a job 1.2 miles away, and dispatch him with one click. The customer gets an ETA notification within seconds. Total time from call to dispatch: under 30 seconds.
A commercial re-pipe needs three plumbers with different specialties across two days. The dispatch board shows who has the right skills, who is available on which days, and where conflicts exist. You staff the project in minutes instead of juggling spreadsheets and phone calls.
Marcus has a water heater install at 9am on the north side and a gas line check at 1pm on the south side. You spot a drain call in between, right near his morning job. Drag it onto his schedule and he runs three jobs without backtracking across town.
Emergency calls do not stop at 5pm. Set up on-call rotations in the dispatch board so the right tech gets the after-hours call automatically. The on-call plumber gets a push notification with full job details. No more calling three people to find out who is supposed to be on duty.
ServiceTitan's dispatch board is built for large operations running 50+ techs across multiple locations with complex call-center workflows, capacity planning, and zone-based routing. If that describes your company, ServiceTitan might be the right fit — but you will spend weeks in onboarding, assign a dedicated admin to manage it, and pay $300+/month before per-user fees. For plumbing companies with 1-50 techs, that is buying a freight truck when you need a van.
Jobber's dispatch works for small teams but lacks real-time GPS on the map and does not support skill-based tech matching. You can assign jobs to techs, but you cannot see where they are right now or filter by certification. Housecall Pro includes dispatch and a basic map, but it charges per user and the map features are limited compared to a purpose-built dispatch board. Adding your fourth tech means a price jump you did not plan for.
RevoField gives you a live GPS map with every tech's real-time location and status, skill-based filtering so the right plumber gets the right job, drag-and-drop scheduling with automatic conflict detection, and push notifications to techs and customers — all at $49/month flat with unlimited users. No per-tech surcharges. Built specifically for plumbing companies running 1-50 techs who need fast, accurate dispatch without enterprise overhead.
See the full platform — scheduling, invoicing, offline mobile, customer portal, and more. Everything your plumbing company needs in one app.
Deep dive into RevoField's scheduling and dispatch features across all industries. Drag-and-drop board, GPS tracking, and tech management.
Download a free dispatch schedule template for your plumbing team. Plan daily routes, track tech assignments, and manage job queues.
Common questions from plumbing companies about dispatching and GPS tracking.